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Dashboarding with Longitude

April 30, 2019 | Ken Leoni

Dashboarding with LongitudeDashboards are an invaluable asset that deliver critical information quickly and concisely to IT organizations and their customers. How and where dashboards are used will vary depending on the mission that they are looking to accomplish. Dashboards can be leveraged any number of ways – from being used simply to show at a high level the health of the IT infrastructure and applications, to being used for deep-dive diagnostics.

 

Dashboards Complement Automation

Much can be said about the advantages of automation, especially as it applies to IT monitoring. Certainly, when technologies like Longitude detect problems and initiate corrective actions - IT becomes more efficient, downtime is reduced, productivity increases, and economic benefits are realized. However, automation is not practical under all circumstances. 

IT Organizations will always need a mechanism that tangibly shows the health of applications and the supporting IT infrastructure. Dashboards provide important visualizations, flagging automation failures, as well as problems that can’t be addressed with automation.

Dashboards typically aren’t given much attention when all is well. It is only when there are problems that dashboards come to the forefront. Suddenly everyone wants to know what is going on - they want to know what broke and when. They also want to learn about passed behavior and what has changed.

 

Dashboards Vary Based on the Mission

IT departments impact the entire organization and as such dashboards need to address the needs of their varied constituents. There is no such thing as a one size fits all dashboard. 

  • C-Level Officers tend to look at things operationally; dashboards that show availability in “red light or green light” form are well suited for them.

  • Users dependent on high visibility applications gravitate to dashboards showing service level compliance. Their main focus usually centers around the severity and persistence of any problems that affect their technology stack.

  • IT Operations care about the bits and bytes, leveraging dashboards that are clinical -  deliver detailed problem diagnostics.

The challenge IT has is getting the right information, to the right people, at the right time. This can only be accomplished with multiple dashboard formats which can address varied requirements. 

Longitude Dashboard Options

Kibana Dashboard Integration
Kibana Dashboard Longitude

Kibana Integration - Longitude ships with a set of pre-configured Kibana dashboards that allow users to readily visualize IT infrastructure and application performance data collected by Longitude.

Users can also create their own unique dashboards based on any combination of Longitude collected performance and availability metrics. Kibana based dashboards can display information at both a summary and detail level.

Longitude SLA Dashboard
SLA Screenshot

SLA Dashboard - As the name suggests, Service Level Agreements (SLAs) define the level of service that IT is delivering to end users.

More specifically, an SLA definition incorporates items such as application availability, application response time, the number of users that can be served, network availability, usage statistics and more.

An SLA aggregates availability and KPIs together into a single measurable entity - the "SLA". SLAs clearly define what constitutes acceptable (and for that matter unacceptable) behavior in terms of both application performance and availability

Longitude Advanced Dashboard
Longitude Events Advanced

Advanced Dashboard - Allows user to incorporate their own images and unique display hierarchy into a dashboard display. The dashboard could represent locations (as above), applications, classifications (i.e. production and development), and any other criteria. 

This dashboard's flexibility allows it to address the needs of a broad range of IT constituents.

An example of such a dashboard:

  • The top level hierarchy could be represented by a map with icons representing the health status of each data center by location.
  • When drilling on a given location the dashboard then switches to display a diagram of a data center with icons representing the health of each server, network device, and application.

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Longitude Events Dashboard
Longitude Events

Events Dashboard – Regularly used by IT Operations, this dashboard presents problem events in a tabular format. Events describe a performance or availability problem - helping IT to quickly triage a problem based on specific details. 

This dashboard also supports an event hierarchy, allowing users to group events based on application, location, or any other user defined criteria.

Longitude Status Dashboard
Longitude Status Dashboard

Status Dashboard – Ideal for users interested in high level health status. Performance and availability indicators are initially displayed at a summary level - green good - red bad.

Widgets quickly show Key Performance Indicators (KPI's) that are identified as problematic by the Longitude built-in knowledge base.

User can also drill down on the widgets for more problem detail.

Want to learn more?

Download our What Makes an Effective IT Dashboard Whitepaper for strategies and best practices that help  you enhance the value of key performance and availability metrics - helping to make them easy to consume and understand.

Download the whitepaper:  What Makes an Effective IT Dashboard?

 

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