(Note: I’m cross-posting this so those of you subscribed via itunes will get the podcast in your RSS feed.)

When it comes to application performance, IT Managers and the Business Managers they serve don’t always see eye to eye. Learn how Longitude Service Level Agreements can help achieve harmony:

• See the end user experience in its totality
• Eliminate finger pointing by finding the root cause of problems
• Avert problems before end users are affected
• Deliver meaningful management reports

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This resource comes to you from Heroix, developers of Longitude — the agentless multiplatform application performance and network monitoring software. Learn more about Service Level Agreement Best Practices by downloading the Heroix SLA Monitoring Guide