December 28, 2007 - Thoughts for the New Year

Although a good 80% of the optimism expressed this time of year inevitably seems like New Year’s hype, I can honestly say that we are excited about what 2008 holds for Heroix. Having been in the performance monitoring software space as long as we have, we have seen many changes over the years – from the early days when it was enough to keep an eye on basic system performance – disk space, CPU time, and batch and print queues – to today’s standard of multiplatform application performance and network monitoring. Amid all the mergers, acquisitions and fadeouts in our industry, Heroix has remained a player because we do three things: we deliver a robust product, we take care of our customers, and we adapt to change.

It’s that last point – adapting to change – that has energized Heroix for the New Year. As we’ve seen IT organizations’ monitoring needs grow from simple system monitoring to encompass applications, service level agreements and user experience, Heroix has enhanced our software to provide the highest levels of functionality, scalability, and customizability in the most user-friendly way possible. We still do that, and will continue to.

However, we also recognize that many IT organizations either have budget constraints or simply do not yet need enterprise class monitoring, and so a few weeks ago we introduced two new Heroix Longitude versions packaged and priced to meet the needs of smaller and mid-sized businesses. Joining our existing “top-of-the line” Longitude Enterprise Edition are: Longitude Standard Edition, packaged to fit the needs and budgets of small to medium-sized businesses; and Longitude Professional Edition, for mid-size to larger companies. So, as we head into 2008, we are pleased to be able to offer Longitude at prices accessible to every budget. Now proactive monitoring is feasible for small to mid-size companies, with the proven robustness and out-of the-box usability that’s always been our hallmark.

On behalf of Heroix, I wish you all a Happy, Healthy, and Prosperous New Year in 2008.

Posted by: Rick Lane, President