June 26, 2007

Last week we announced the launch of our fifth generation of Heroix Longitude. In many organizations, lean staff and limited budgets mean that IT departments need to prove how well they’re doing while ensuring that essential business functions are performing at their peak. In addition, it is often difficult for IT to find the cause of application or network problems among a sea of data. Longitude V5 focuses on helping make this easier by bringing the most relevant information to the forefront so that the meaning of the data is clearer. With more understanding comes faster problem resolution and better decision making which ultimately leads to a better bottom line.

Some of our new features include:

 

• Annotated SLAs and reports – Performance metrics can now be linked with underlying event information, allowing immediate drill down for troubleshooting. Additionally, IT can now add comments to reports and SLAs, giving stakeholders a complete picture and understanding of the issue, cause, impact, and corrective measures.

 

• Synthetic Web Transactions –Longitude can now measure how users actually interact with Web-based applications, and incorporate those metrics into SLA monitoring, for a view that relates the end user experience to the key infrastructure components that support the application and its associated business service.